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Case study

Customer Churn Prediction System

ML pipeline with KPI dashboards to recover churn risk and revenue leakage.

scikit-learnTableauPythonFeature Engineering

Problem

Customer attrition signals were hard to track across disparate systems.

Approach

Built predictive models with feature engineering and automated dashboards for actionable insights.

Security considerations

Applied least-privilege analytics access and data validation for modeling inputs.

Results

Analyzed 50K+ customers and recovered $40K in leakage with Tableau KPIs.

50K+ customers$40K recovered

Tech stack

scikit-learnTableauPythonFeature Engineering

What I'd improve next

Add drift monitoring and automated model retraining.